Kotter’s 8-Step Change Model

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Last updated June 2016   What is Kotter’s 8-step change model? John Paul Kotter, a Harvard professor, developed an 8-step change model in 1995. This model has been discussed in two of his books called ‘Leading Change’ and ‘The Heart of Change’ (Chapman, 2014). The eight steps of the model have been summarized below: Create urgency Importance for the implementation of the change needs to be highlighted so that people will be motivated to accept and participate in the implementation of the change. Form a powerful coalition Right people with […]