Key roles within the front office department in a hotel

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Key roles within the front office department in a hotel  This article identifies the key roles within the front office department in a hotel. The front office is an integral part of a hotel, and it is very important that this department runs very well. If there are any problems, guests may find out in seconds potentially causing their concerns and dissatisfaction. The front office staff is responsible for everything from checking guests in to making sure that they are comfortable throughout their stay. They also ensure that the reservations […]

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Front office functions in hotels

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Front office functions in hotels This article explores the organisation of the front office functions in hotels. The front office staff must deal with all the guests, including checking them in, dealing with their complaints and requests, and providing them with information on local attractions, and services. It is a challenging job that requires a lot of knowledge, skills, passion, and patience. This article provides information on what hotel front office jobs are like, how to get a job in this field, and how to be successful in it.   […]

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Types of accommodation services (types of hotels)

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Types of accommodation services (types of hotels) This detailed article aims to explain different types of accommodation services that are available within the global hospitality industry. In other words, it aims to explain different types of hotels. The hotel industry is booming today as many people travel to different cities and countries. The industry offers many types of hotels; however, distinguishing them from each other is not an easy task.   What are the different types of hotels? There are many different types of accommodation services in the world e.g. […]

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